We’ve all been there.
You have your Android phone with a fingerprint scanner, but you just can’t seem to get the app to unlock it.
Maybe you’ve been trying for hours, only to be greeted by a message saying “No phone number was found”.
Or maybe the app doesn’t recognise your phone.
Or you can’t get the phone to unlock, because the fingerprint scanner is too small for your phone to fit in.
Or maybe your phone is just too expensive.
It’s probably all of the above.
And if that sounds like a lot, consider that it’s probably not a lot.
A new technology called “smart phone extractives” has the potential to transform the lives of millions of people by allowing them to buy phones they can’t otherwise afford, or get them repaired or upgraded.
These phone extracts are often cheaper than traditional phone-retailing companies.
The tech is still in its infancy, but the idea is to make it so that people who want to get their phone replaced can pay the extra cost, rather than having to pay the cost of having their phone removed.
A number of companies have been trying to get around the “cost of repair” problem by offering “smart” phone extractivists for a few years now, but it’s still not quite there.
This week, the US Federal Trade Commission launched a consumer complaint about the company that runs the business, Technocom, which makes extractors and other similar devices.
“This is a potentially very dangerous product and it is not a safe product,” the FTC said in a statement.
It called the extractor “an expensive piece of equipment” and “a significant risk to consumers”.
“We do not condone any form of unauthorized use of the product,” it added.
The FTC complaint, which was lodged on Tuesday, accuses Technocom of running a business that’s “likely to cause consumer harm” and failing to comply with laws protecting consumers.
In addition to the FTC, a number of consumer groups, including Consumer Reports and Consumerist, are also complaining about the extractors.
“In my opinion, these devices are incredibly dangerous,” Consumer Reports Consumer Services director Peter Chilcott told the New York Times.
“The extraction is a very simple tool that is very easy to use.
If you use a cheap or under-powered tool, it’s going to break, and it’s not really designed for the kind of strength that the iPhone needs.”
Technocom’s claims of safety are based on a number or other claims about the ease of use.
Technocom claims that the extraction tool works with a standard iPhone, iPad, and Android smartphone with a 3.5mm jack.
But this is not true, Consumer Reports found.
The iPhone 6S and 6S Plus use a USB Type-C port that has an output impedance of less than 20ohm.
According to Consumer Reports, this can result in a USB-C device having a short circuit if the input impedance of the USB port is too low.
Consumer Reports said that the devices it tested could only extract data from data transfer rates of up to 4G, and not from data rates up to 10G.
Consumerist said that a “standard” USB-c port would “only” work with a device with an input impedance that’s between 6.5ohm and 7ohm.
Technocoms claims that its products can “extract data at speeds up to up to 8Gbps, with up to 5Gbps of data transfer” on the iPhone 6, 6S, 6, 7, and 8.
The Extractor 2.0 also works with any iPhone, Android, and iPad device, with the only difference being that the extract is made with an iPhone 5 or iPhone 6.
But while it may seem simple, this is a fairly complex device.
To put it simply, the Extractor is not really a phone-removal tool.
In fact, it is an incredibly powerful tool.
“If you are going to get your phone replaced, you probably shouldn’t be buying a phone that has a removable battery,” said Consumer Reports’ Chilcot.
And, while you can buy a “safer” phone from a number like Amazon or Best Buy, it may not have a removable-battery battery option.
So the question becomes: how much is a “smartphone extractivist” worth?
“You can’t buy a phone and get it repaired or upgrade, unless you have a really good reason to,” Chilcynsaid.
The most common way to get a phone replaced is to have it replaced at a service station.
“That’s really easy, and I think it’s safe to do,” Chillcot said.
But you may be tempted to do it yourself, using a service that does the job for you.
There are also many “smart-phone extractors” out there